According to research by Gallup, only 13% of employees Worldwide are engaged in their work. Similarly worrying statistics have shown up across several studies in recent years. Boston Research Group, for example, found that 27% of corporate bosses and only 4% of employees believe their firms are inspiring places to work. People are vital in hospitality at all levels. Studies suggest that, when it comes to motivating teams, it can be the basics that make the difference, such as positive contact with management and a pleasant working environment.

In this briefing experts share their insights on employee engagement and motivation:


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