Experience The co-founders of Hamilton Hotel Partners are Frank Croston and Chris Evans. They have extensive experience in the hotel and resort industries both as advisers to the sector and as senior corporate executives in some of the world's most respected companies. Stephen Lloyd joined the Hamilton team as Director of Operations in January 2007 to lead the firm's services in the direct management of hotels. Sally Robinson joined the team as Director of Asset Management in June 2007 to lead Hamilton's activities in the Asset Management field. In May 2008 the senior team was further strengthened with the appointment of Jose Rihan as Director. LEADERSHIP TEAM Frank Croston   frankcroston@hamiltonhotelpartners.com • Frank Croston is one of the two founding Partners of Hamilton Hotel Partners, directly responsible for all asset management and direct management activities. His career progression combines a unique blend of senior executive positions in operations, asset management and strategic advisory services. • Prior to setting up Hamilton in early 2004, Frank was President, UK and Ireland for InterContinental Hotels Group. In this role he held operational and profit responsibility for a portfolio of over 90 owned and managed hotels. • Frank was responsible for the development and oversight of a significant capital investment programme to raise the physical product standards of the Posthouse chain, acquired by the group in April 2001. Following this investment programme, coupled with programmes to raise service delivery and product quality standards, the UK portfolio has subsequently significantly outperformed the UK market and was the subject of a successful acquisition by Realstar, Lehman Brothers and GIC in 2005. • Prior to this appointment Frank was Senior Vice President Asset Management for EMEA. In this role he was responsible for initiating and executing a capital investment programme in excess of $500 million, across the European InterContinental portfolio. The projects executed during this period were all delivered on time and on budget. • Frank joined Six Continents Hotels from Strategic Hotel Capital Inc. in London where he served as Chief Operating Officer for Europe with primary responsibility for the company's asset management function. • Prior to this Frank was a senior adviser to the hospitality sector, initially with PKF as Managing Director of their hospitality consulting practice and subsequently with Arthur Andersen as Partner-in-Charge of Hospitality and Leisure consulting for Europe, the Middle East, India and Africa. • Frank is a Fellow of the Institute of Hospitality, formerly the HCIMA and the Institute of Management Consultants, and an Honorary Fellow of the British Association of Hospitality Accountants. Return to Top Chris Evans   chrisevans@hamiltonhotelpartners.com • Chris's primary strengths are in the acquisition and development of hotels and hotel companies and in the planning and management of corporate hotel development efforts. As a seasoned adviser to the sector, Chris is able to draw on many years of accumulated knowledge of best practice in the industry. • Chris's career in the hotel industry began in 1979 with what was to be a seven-year spell with Pannell Kerr Forster. During that time Chris undertook market demand and financial feasibility studies and valuations in locations throughout Europe, the Middle East, Africa, the Caribbean, Latin America, the United States and China. • From 1985 to 1989 Chris was Director of Development for Europe for the Marriott Corporation where he oversaw much of Marriott's early growth in Europe. • In 1989 Chris assumed responsibility for the growth of Holiday Inn Worldwide in Europe, the Middle East and Africa, Inc. where he held the post of Vice President for Development for that territory. • In 1995 Arthur Andersen appointed Chris Corporate Finance Director with specific responsibility for the Hospitality and Leisure Sector. • In 1998 Chris re-entered corporate life and joined Starwood Hotels and Resorts Worldwide, Inc. as Vice President of Acquisitions Development for Europe, Africa and the Middle East. During this time Chris closed a large number of hotel transactions - many of them located in the Iberian Peninsula. • In 2002 Chris, who is fluent in Spanish, moved to Spain where he is focusing his efforts on asset management and acquisitions and development activity in the hotel sector in that country. He currently divides his time between Spain and the UK. Return to Top Stephen Lloyd   stephenlloyd@hamiltonhotelpartners.com • Stephen Lloyd joined Hamilton Hotel Partners as Director of Operations in January 2007. Immediately prior to his appointment he was a Director of Willow Street Hotels Ltd, a private company that owns and operates The Hoxton Hotel in London. • Prior to this he held the position of Vice President of Operations in the UK for InterContinental Hotels Group (IHG). He had full responsibility for 42 owned and managed hotels operating under the Holiday Inn and Crowne Plaza brands. • Having joined IHG in 1986 he held a number of Area and General Manager appointments both in the UK and internationally. His experience includes multi-unit management, new openings, management contracts and asset management. • His career spans over 25 years in the hospitality industry, he studied at Manchester Metropolitan University and holds an MHCIMA and a Higher Diploma in Hotel Management. Return to Top Jose Rihan   joserihan@hamiltonhotelpartners.com • Jose Rihan joined Hamilton Hotel Partners' senior management team as Director in May 2008. Immediately before, she spent six years with US hotel specialist real estate broker, Molinaro Koger, where she was Vice President Europe. • Based at Molinaro Koger's London office, she specialised in the sales of high-end, full service and resort properties in the UK and Europe. Overseas assignments included Marriott properties in Copenhagen, Prague and Brussels, Sheraton Krakow Hotel, Forte Village Sardinia, Le Méridien Penina and Le Méridien Dona Filipa on Portugal's Algarve. UK assignments included properties at Heathrow, Gatwick and Manchester. In addition, she delivered a range of advisory services to clients, including Movenpick Hotels for whom she assessed business, financial and development strategies. • Prior to this Jose was acquisitions manager for Hospitality Europe BV from 1999 to 2002. Here she was responsible for assessing all potential acquisitions including the purchase of the Hyatt Regency, Charles de Gaulle, Paris and the Renaissance Hotel, Prague. • From 1989 to 1999 she was at PKF where she worked with clients from across the European hotel industry, from budget to five-star, including work in the Czech Republic, Hungary, Poland and Russia. Her early career was spent in the marketing and finance divisions of InterContinental Hotels. • Jose is a member of the British Association of Hospitality Accountants and was a co-founder of the London based Hotel Property Network group. Return to Top Sally Robinson   sallyrobinson@hamiltonhotelpartners.com • We are proud to announce that Sally Robinson joined the leadership team at Hamilton Hotel Partners as Director - Asset Management, with effect from June 2007. Immediately prior to her appointment she was Director of Asset Management UK & Ireland for InterContinental Hotels Group based at corporate headquarters in Windsor. Sally joined IHG following its acquisition of the Posthouse chain in 2001 assisting in the evaluation and integration of the new portfolio into the IHG family of brands and more recently seeing the UK division through its change from an owned to a managed estate. • Prior to this Sally was a Management Consultant for Arthur Andersen in its EMEA Hospitality Consulting division for some five years. During this period she was involved in numerous assignments including acquisition support, strategy advice and feasibility analysis in all aspects of the hospitality sector including budget to five star hotels; and the timeshare, resort and extended stay sectors. • Before joining Arthur Andersen in 1997 Sally worked as a Management Consultant for Pannell Kerr Forster in London for a number of years. As a senior member of the Hospitality Division she was involved in providing consulting advice on all types of hospitality projects across the EMEA region. • Following graduation from Westminster College Sally spent 10 years working in hotel operations with specific experience in conference and banqueting prior to moving into consultancy roles. Sally has over 25 years of hospitality experience spent in both operations and consulting. • Sally is a Member of the Institute of Hospitality, formerly the HCIMA, and a Fellow of the British Association of Hospitality Accountants. Return to Top THE HAMILTON TEAM Our growing team is comprised of individuals who are dedicated to Hamilton on a full-time exclusive basis, and who help us to ensure that our services are delivered in a thorough, competent and professional manner at all times. Sandra Hummell   sandrahummell@hamiltonhotelpartners.com • Sandra Hummell joined Hamilton as Senior Associate in January 2008 being primarily responsible for sales and marketing. Originally from Germany, Sandra has spent the last 12 years overseas, working mainly in Spain, but also in Mexico, Costa Rica and Colombia. • Prior to joining Hamilton, Sandra was Director of Sales and Marketing for Grupotel, a Spanish hotel chain with 34 owned and managed hotels on the Balearic Islands belonging to TUI Hotels & Resorts. During her three years with Grupotel, she was a key member of the senior management team, responsible for rooms revenue in excess of €90m. • From 2000 to 2004 Sandra gained a wide range of management experience at Stein Hotels and Resorts. After two years as Director of Sales at Gran Hotel Son Net, Mallorca, Spain, she was promoted to Corporate Marketing & Sales Manager. During this period she was involved in the development of the company from one property into a chain of nine hotels. As part of the team, she was responsible for the set-up and execution of the corporate sales, marketing and PR strategies and processes. • Working for Hamilton, Sandra is particularly involved in Hamilton's sales, revenue management, marketing, PR and E-Commerce assignments and she has taken the lead role in the execution of several sales reviews of prestigious properties in Spain, France and the UK. Furthermore, Sandra has particular responsibility for the sales & marketing management of AHC Hotels. Return to Top Line Rode   linerode@hamiltonhotelpartners.com • Line Rode is a Senior Associate with significant experience of a wide variety of assignment types with Hamilton Hotel Partners. A Danish citizen Line, currently based in Spain, has lived and worked in many different environments around the world, including Spain, the United Kingdom, Italy, Australia, Venezuela, Egypt and Malta. • Line joined Hamilton having completed the fast track management programme with Hilton International, where she gained a wide variety of management experience at several properties and across all departments. • Line has particular responsibility for activities in Spain, in particular focusing on the management of two key assets in Barcelona. Line assists the General Managers in making key operational decisions and ensuring that revenues are optimised and costs controlled. She is also involved in the allocation of capital expenditure and evaluation of revenue enhancing projects. • Line has also taken the lead role in the execution of several operational reviews of prestigious properties in Spain, the United Arab Emirates and the Czech Republic and has been actively involved in several property search assignments. Return to Top Tobias Weissinger   tobiasweissinger@hamiltonhotelpartners.com • Tobias Weissinger is a Senior Associate with significant project experience across all of Hamilton's service lines. He is currently most actively involved in Hamilton's asset management activity, leading a number of assignments in the Middle East, most notably in the United Arab Emirates, as well as the Kingdom of Saudi Arabia. • Tobias also continues to be involved in acquisition and development work. This has included projects in Austria, France, Germany, the Middle East, Russia, Spain, Switzerland, Turkey and the UK. In addition he has been involved in Hamilton's direct management business, most notably in its central London properties. He has also worked on a number of operational reviews of luxury resort hotels in Spain and the Middle East. • Prior to joining Hamilton, Tobias has gained experience across a range of operational roles, amongst others on a luxury cruise ship in Italy and with Disneyland Resort Paris, where he was involved with labour planning and studies. Tobias graduated with a first class BA (Hons) degree in International Hospitality Management from Brighton University in July 2005 and then went on to complete his German Diplombetriebswirt (FH) at the International University of Applied Sciences Bad Honnef, where he graduated best in class in September 2006. For his final diploma thesis he analysed the financial implications of the asset light strategy for publicly listed hotel companies. Return to Top Jamie Afnaim   jamieafnaim@hamiltonhotelpartners.com • Jamie Afnaim, based in London is a dual British and Turkish national who graduated from Loughborough University Business School with a first in International Business. • Jamie works on a number of international asset and direct management assignments to support the ambitions laid out by a portfolio of our clients in the UK, Holland, Germany and the Middle East. Additionally he has undertaken business development activities in London, Dubai and Turkey. • Prior to joining the team, Jamie was a member of the Vita Futura program at Starwood based in New York, and worked on a range of cross functional projects on the property, regional & corporate levels resulting in increased revenues, reduced costs and improved quality. In his last few months at Starwood he worked for the North American sales leaders managing the division's sales incentive program for over 3,000 sales managers as well as led a team of developers in the production of sales reporting, management & analytics tools. Jamie is also one of the creators of the Extreme Hotels concept, a rapidly expanding youth branded venture, and has worked for Hilton International's corporate revenue management & online marketing teams in London. Return to Top Clémence Arnold   clemencearnold@hamiltonhotelpartners.com • Clémence Arnold is also an MBA graduate, having completed her post-graduate studies in Paris in 2004. Clémence joins Hamilton from Radisson SAS where she was appointed as the Sales Executive for the opening of their property at the Disneyland Resort Paris. Clémence is French and has acquired most of her experience working in hotel operations in New York City and Paris. • Clémence is particularly focused on assisting us to drive revenues and implement cost effective selling strategies across our portfolio of asset managed and directly managed hotels. • Working for Hamilton, Clémence is mainly involved in asset management and direct management work. She has helped maximizing profit for the Sheraton Bilbao as well as for the Dylan in Amsterdam which successfully sold at the end of 2007. Clémence is now focusing on the Park Inn in Nice, eight hotels in Russia for the Azimut brand and the Fairmont St Andrews which undertook major refurbishment work at the end of 2007. Return to Top Nora Blin   norablin@hamiltonhotelpartners.com •  Nora acquired a diploma from Leith's School of Food and Wine in London before returning to her native Austria to graduate from the International Course in Hotel Management at the Centre for Hotel & Tourism Management in Vienna. She is currently in the process of completing her MBA at Henley Management College. • For several years Nora worked for InterContinental Hotels Group in Austria, Spain and Germany with her responsibilities ranging from operations to project and pre-opening positions as well as regional and analytical tasks. More recently she worked with Orient-Express as Assistant Manager Hotel Services on their luxury cruise ship "Road to Mandalay" in Myanmar. • Within Hamilton, Nora has been involved in varying projects from asset managing a business hotel in Jersey before and after its opening to managing a 100 room mid-market property in the south of England. She has also assisted in several acquisition and development projects in Germany, Austria, Spain and Russia. Return to Top Moritz Dietl   moritzdietl@hamiltonhotelpartners.com •  Moritz graduated from the International University of Applied Science in Bad Honnef with a degree as Diplombetriebswirt (FH) and also holds a first class BA (Hons) in International Hospitality Management from the University of Brighton. • Prior to joining Hamilton, Moritz worked for Hyatt International in their area office for Central Europe where he was responsible for business intelligence analysis and reporting in support of the strategic decision making process of the six hotels in this region. Previously he gained experience in hotel valuations with Jones Lang LaSalle Hotels and worked in hotel operations for several years, amongst others at The Breakers Palm Beach in the USA and at the Schloss Reinhartshausen Kempinski in Germany. • Moritz has been particularly focused on the AHC portfolio in Germany and assisting with its integration following the group's acquisition by Azimut. Return to Top Debbie Croston   debbiecroston@hamiltonhotelpartners.com •  Office Manager Return to Top Tracey Roberts   traceyroberts@hamiltonhotelpartners.com •  Administration and Accounting Return to Top Natasha Wise   natashawise@hamiltonhotelpartners.com •  Office Assistant Return to Top Consultants to Hamilton Hotel Partners We also have a small pool of senior hospitality industry specialists who work with us from time to time on specific assignments. Stephen Mulligan and Tracy Murray are entirely committed to Hamilton's philosophy and vision. Stephen Mulligan   stephenmulligan@hamiltonhotelpartners.com • Stephen's career spans over three decades of international hotel operations at practically every level of the industry, having managed a number of key properties in London as well as InterContinental hotels in Düsseldorf, Hannover and Vienna. Prior to this he spent over six years in the Middle East involved in the opening of InterContinental hotels in Dubai, Muscat and Bahrain. He is experienced in managing hotels through pre-opening, turn around, refurbishment and re-branding. • Until March 2004 Stephen was Director of Operations for InterContinental Hotels at three InterContinental branded hotels in London, a total of some 1,200 rooms in the five-star sector. • Previously he was based in the Frankfurt Corporate office of InterContinental Hotels Group as Area Vice President of Operations, Northern Europe, responsible for a portfolio of 27 hotels including InterContinental, Crowne Plaza, Holiday Inn and Express by Holiday Inn. • In 1999 he was appointed General Manager of the Hotel InterContinental Vienna and Regional Vice President Operations for Bass Hotels and Resorts (now InterContinental Hotels Group), Central and Eastern Europe, responsible for all brands of owned and managed hotels from Prague to Tashkent. During this period he oversaw the completion of a total refurbishment and subsequent re-positioning of the InterContinental Hotels in Budapest and Vienna. • While successfully managing the 910-room Forum Hotel London in 1992 (now Holiday Inn Kensington South), Stephen was appointed Regional Vice President for InterContinental and Forum Hotels in Benelux including the Amstel Hotel in Amsterdam. • Stephen's extensive experience, gained on an international platform at departmental, General Manager and corporate level, enables him to rapidly identify issues, solutions and opportunities. His approach to driving performance is through building strong teams of like-minded and focused employees. Stephen is a Fellow of the Institute of Hospitality, formerly the HCIMA. Return to Top Tracy Murray   tracymurray@hamiltonhotelpartners.com • Tracy's main areas of strength are in revenue management and sales and marketing where he has demonstrated a successful track record both at the hotel and corporate level. • Until May 2003 he was Manager, Operations Development, UK and Ireland for InterContinental Hotels Group. He was responsible for many aspects of the re-branding of Posthouse Hotels to Holiday Inn in 2001. This included the transition of property management, central reservation and global distribution systems. • Prior to joining Six Continents Tracy was Pricing Manager for Posthouse Hotels where he introduced a number of key pricing reforms and disciplines. • From 1996 to 1998 he was Sales Development Manager for Posthouse Hotels East from where he was promoted to Sales Development Manager Posthouse Hotels. He was a key member of the senior management team at Posthouse and responsible for revenues in excess of £300 million. • Other appointments include Sales Manager for the Hyde Park Hotel and Director of Sales for the Forte Crest Heathrow (now Holiday Inn Heathrow). He was also part of the team responsible for the development and implementation of an in-house sales system for Forte Hotels worldwide. • Tracy also has an operational background having held management positions in both rooms and food and beverage. Return to Top Credentials Hamilton Hotel Partners was established in early 2004 to provide a very specific range of high value-adding advisory services to the hotel and resort industries. The Partnership is most active in the fields of: • Asset Management • Acquisitions, Investment and Business Development Support • Direct Hotel Management We are always delighted to provide potential clients with references from our existing clients, as the practical experience of working with Hamilton is, we find, the best reference possible. Hamilton Hotel Partners Ltd is a company registered in England and Wales under company no. 5857561 whose registered office is at Regis House, 134 Percival Road, Enfield, Middlesex EN1 1QU Return to Top
Credits	Copyright © Hamilton Hotel Partners Ltd